How to delete
your FamOnea account
This page explains how to delete your account in FamOnea:
Family Organizer, the app by Famonea, LLC, and what happens to your data.
How to delete your account
Email support@famonea.com from the email address you use to sign in to FamOnea. Use the subject "Account Deletion Request".
We'll confirm by email and delete your account and data within 30 days.
You don't need the app for this. If you have it, you can also go to Settings → Edit profile → Delete account → Email us, which opens the same email.
What we delete
Your profile: name, email, phone number, date of birth, gender and photo.
Your membership in every family space, and the content you added there. If you're the owner of a family space: the whole family space for all its members, including events, to-dos, shopping lists, meal plans, memories, photos and child profiles.
Notification tokens and scheduled reminders for your devices.
What we keep, and for how long
Backups and system logs: deleted data can stay there for up to 31 days, then it's removed automatically.
We keep other data only where the law requires us to.
Subscriptions
Deleting your account doesn't cancel a paid subscription.
Cancel it in the store where you bought it:
Google Play: Play Store app → your profile icon → Payments & subscriptions → Subscriptions.
App Store: Settings → your name → Subscriptions.
Contact
For questions, contact: